Cancellation & Refund Policy

1. Prepaid plans, no auto-renewal

Paid plans are bought for a fixed period (one month or one year) and paid in advance. Nothing renews automatically — when the period ends, your panel returns to the free Community plan unless you renew.

2. Cancellation

Because plans do not renew automatically, there is nothing to cancel: simply do not renew. Your plan stays active until the end of the period you paid for. You can also ask us to close your license early by emailing hello@ptpanel.in.

3. Refunds

• If you are not satisfied with your first purchase of a plan, you can request a full refund within 7 days of payment.
• Renewals, upgrades after the first 7 days, and partially used periods are not refundable, except where required by law.
• If you were charged twice or charged by mistake, we refund the extra amount in full.

4. How to request a refund

Email hello@ptpanel.in from your account email with your license key or Razorpay payment ID and the reason. We reply within 2 working days.

5. Refund timeline

Approved refunds are issued to the original payment method through Razorpay within 5–7 working days. Your bank may take a few more days to show the credit. When a refund is issued, the related license is revoked.

6. Contact

Pushpendra Technology Private Limited, Office No. 1312, 13th Floor, Tower C, The Iconic, The Corenthum, Plot No. A-41, Sector 62, Noida, Uttar Pradesh 201301, India. Phone: +91 011 6929 6149. See also our Terms and Delivery Policy.